Overview
TRT memberships can bundle medication access, follow-up care, and platform fees in different ways. A pre-payment checklist reduces the risk of misunderstandings around renewals and cancellation timing.
This page focuses on non-medical plan terms and transparency checkpoints.
Key Takeaways
Most billing problems can be reduced by confirming terms in writing.
- Identify what is due today vs what renews automatically later.
- Check cancellation windows and how requests must be submitted.
- Save terms pages, checkout screens, and confirmation emails.
Line-Item Pricing Check
Ask for separate line items for medication, labs, clinician access, shipping, and platform fees. If a clinic cannot provide this, comparison across options becomes less reliable.
Renewal And Cancellation Terms
Terms should explain renewal cadence, charge timing, cancellation cutoff windows, and whether cancellation applies immediately or at the next billing cycle.
Questions To Ask A Clinic
Use this billing and terms checklist.
- What is my total first payment and what renews later?
- How do I cancel or pause, and what is the deadline?
- Which items are refundable vs non-refundable?
- How will pricing or policy changes be communicated before renewal?